Top 10 Questions to Ask at a Granite Showroom Before You Buy

Top 10 Questions to Ask at a Granite Showroom Before You Buy

Visiting a granite showroom can be an exciting part of your kitchen or bathroom renovation journey. However, with countless colour options, finishes, and suppliers available, it’s easy to feel overwhelmed. Asking the right questions can help you make a well-informed decision and ensure you choose the best granite kitchen worktops for your needs.

Here are the top 10 questions every homeowner should ask at a granite showroom before making a purchase.

1. What Grades of Granite Do You Offer?

Granite comes in different grades, typically categorised as low, medium, or high. These grades are based on factors like origin, thickness, porosity, and appearance. Ask the showroom to explain the differences between the grades they carry and how that impacts pricing and durability. Understanding the quality of granite you’re selecting is crucial to making a sound investment.

2. Is the Stone Natural or Engineered?

Some showrooms offer both natural granite and engineered stones that mimic granite’s look. While both options have their merits, knowing whether the stone is 100% natural or composite can affect your choice in terms of durability, maintenance, and resale value. Ask if the stone has been treated or altered in any way.

3. Can I See Full Slabs Instead of Small Samples?

Granite is a natural stone, and no two slabs are exactly alike. Small samples may not represent the full pattern or veining of a slab. Always ask to see the entire slab to better visualize how it will look when installed as granite kitchen worktops. This is especially important for large countertops or centre islands where continuity of pattern is key.

4. What Are the Available Finishes?

Granite can come in several finishes, including polished, honed, leathered, and flamed. Each finish affects the stone’s appearance, texture, and resistance to wear. Ask which finishes are available and which are most suitable for kitchens or high-use areas. For example, a polished finish offers a glossy look and is easy to clean, while a honed finish provides a matte appearance and is less slippery.

5. Is the Stone Sealed? Will It Need Re-Sealing?

Granite is a porous material that often requires sealing to protect against stains and moisture. Ask if the granite slab is pre-sealed and how often it will need to be resealed. Some showroom products come with advanced sealing treatments that last up to 15 years, while others require annual maintenance.

6. What Is Included in the Price?

Showroom pricing can vary widely depending on what is included. Some quotes may cover only the stone, while others include templating, cutting, edging, and installation. Ask for a full breakdown of costs, including any hidden fees for delivery or customisation. Clarifying these costs upfront can help you avoid unexpected expenses.

7. Who Handles the Installation?

Quality installation is as important as the quality of the stone itself. Ask whether the showroom has its own professional installers or contracts the work out. Inquire about their experience, warranty on installation, and whether they are licensed and insured. A poorly installed countertop can lead to cracks, uneven surfaces, and other long-term issues.

8. Can I Customise the Edges and Cutouts?

Customisation allows your granite kitchen worktops to match your design vision. Ask about the range of edge profiles (e.g., bevelled, ogee, bullnose) and whether the showroom can accommodate custom cutouts for sinks, cooktops, or appliances. Also, check if these services come with additional costs and how they impact the installation timeline.

9. How Long Will the Entire Process Take?

From selecting a slab to final installation, the timeline can vary based on availability, fabrication complexity, and scheduling. Ask for an estimated timeline and understand each step in the process. Knowing the lead time will help you coordinate with other aspects of your renovation, such as plumbing and cabinetry.

10. Do You Offer Any Warranties or Guarantees?

A reputable granite showroom should offer warranties on both materials and installation. Ask for details about what’s covered, how long the coverage lasts, and what voids the warranty. This is especially important in the event of defects or installation issues that may not become visible immediately.

Conclusion

Choosing the right granite for your kitchen is a significant decision that impacts both aesthetics and functionality. By asking the right questions at a granite showroom, you ensure you’re getting a quality product tailored to your needs, budget, and lifestyle. Whether you’re updating a single countertop or designing an entire kitchen, understanding your options—from stone grades and finishes to installation and warranties—is key to a successful project. And while granite remains a popular choice, don’t forget to ask about quartz worktops as well. Quartz offers a different set of advantages, including low maintenance and consistent appearance, which might make it the perfect alternative depending on your preferences and project requirements.